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Policy shows one user different text to another

In this article we explain why a policy shows different text for different staff.

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Written by Katie Airey
Updated over a month ago

If you have one user seeing different text in their policy to another, this is caused by your Location Override feature.

Location overrides are used to display different information for different locations, allowing you to send one version of a policy to one location, and another version to another.

You can add or remove your location overrides by following this handy guide.

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