We’ve added a new cookie consent system to Access Policies and Procedures that meets GDPR requirements. It’s designed to be simple and user-friendly, making sure your preferences are saved to your account, so they stay the same no matter which device you’re using.
What’s new
Cookie Preferences
We’ve added a new cookie consent pop-up to Access Policies and Procedures that helps you manage how cookies are used. It clearly explains the different types of cookies and lets services like Intercom, Microsoft Application Insights and Wootric work smoothly based on your preferences.
This update helps you stay fully compliant with UK data protection rules around cookies. Your preferences are saved to your account, not just your browser, so they stay the same wherever you log in. You’ll see clear explanations of the different types of cookies like Essential & Security, Analytics & Performance and Functional, so you know exactly what’s being used. And no matter which browser or device you’re on, your choices will stay in sync.
New Features
Consent Modal
A consent modal is displayed to new users and to those whose consent has expired after six months.
The modal clearly outlines cookie categories, providing detailed explanations of what each category includes and how it enhances the user experience.
Preference Management Modal
When users select "Manage Preferences", they see a comprehensive modal showing specific services used by AP&P:
Analytics & Performance:
Microsoft Application Insights (Third Party) - Application performance monitoring and analytics
Functional:
Intercom (Third Party) - Customer messaging and support chat functionality
Wootric (Third Party) - NPS (Net Promoter Score) surveys
Each service includes toggle controls, purpose descriptions, and "View details" links for transparency.
Using the Cookie Policy System:
Users see consent modal when cookie preferences are required
Choose between "Required Only", "Accept All", or "Manage Preferences" options
Essential & Security cookies are always enabled for core functionality
Functional cookies (e.g., Intercom, Wootric) and Analytics & Performance can be individually accepted or declined.
Later access detailed settings through My Settings → Cookie Preferences for ongoing management
Available consent options :
Required Only -- Essential cookies for AP&P functionality
Functional -- Intercom chat support and Wootric feedback
Analytics & Performance -- Microsoft Application Insights application performance monitoring and analytics
6-Month Validity -- Consent choices remain valid for 6 months
Preference Management -- through My Settings → Cookie Preferences for ongoing management
Cookie Policy and Preference Management
Comprehensive Cookie Policy:
New dedicated page with detailed explanations of all cookie types and their purposes
Clear information about Interco, Wootric and Microsoft Application Insights functionality and data processing practices
Contact information for data protection queries
Cookie Policy in Footer:
A Cookie Policy link will be permanently visible in the product footer for easy access to comprehensive policy information
Cookie Preferences accessible through My Settings after initial consent for ongoing preference management is selected
Instant preference updates when preferences are saved
Changes don't reset original 6-month expiry date
My Settings Integration:
"Cookie Preferences" accessible through My Settings
Individual toggle controls for each cookie category with detailed purpose descriptions
Product-specific sections showing "Policies & Procedures Preferences" for AP&P
"Save" functionality to confirm and apply preference changes
"View detailed policy" links for comprehensive information on each category
How this version will be made available
This update will be automatically rolled out to all customers on 24th of September.